FAQ
299 bat — answers to all your questions
Deposits, cricket betting, claiming bonuses, and managing your account — the most frequently asked questions about 299 bat are answered in detail on this page.
Deposits and Withdrawals
Cricket Betting
Bonuses and Offers
Member Account
24/7 Support
Whether you are new or a returning member at 299 bat, questions can come up. How to deposit after logging in to 299 bat via bKash or Nagad, what happens to your bet if a cricket betting match is rained off, what the wagering requirement on the welcome bonus is — this page provides detailed answers to more than 20 questions across four main topics. If you cannot find your question, contact us directly from the support section below. All information on this page is based on the latest 299 bat policies. 21+
Table of Contents
Deposits
299 bat does not charge any service fee on deposits. However, your bKash, Nagad, or Rocket account or bank may apply their own charges for the transaction. The minimum deposit is just ৳200 — by any method.
Log in to 299 bat, go to the deposit page, and select bKash. Send money to the designated number via bKash and enter your user ID as the reference. You can deposit any amount from a minimum of ৳200. Save the transaction ID — you can show it to support if there is any issue.
The balance usually updates within a few minutes. If more than 15–20 minutes have passed, contact live chat and provide your transaction ID and the time of the transfer. The 299 bat support team will verify the matter quickly and add the balance.
299 bat supports four deposit methods: bKash, Nagad, Rocket and bank transfer (including Dutch-Bangla, BRAC Bank, Islami Bank, and other major banks). Withdrawals are also available through the same four methods. Cryptocurrency is not supported.
The minimum withdrawal amount at 299 bat is ৳1,000. Once a withdrawal request is approved, the money usually arrives in your bKash, Nagad, Rocket, or bank account within 15 minutes to 2 hours. Bank transfers may take a little longer.
Yes, both Nagad and Rocket are available for deposits at 299 bat. The process is the same as bKash — select the relevant option on the deposit page and follow the instructions. The ৳200 minimum applies to all methods.
Cricket Betting
Yes, 299 bat offers betting on BPL, IPL, T20 World Cup, and international series — all types of cricket. Live markets are available before and during any major tournament, including Bangladesh Tigers matches. See the 299 bat cricket betting page for details on all markets.
If a match is declared No Result or Abandoned, 299 bat generally cancels all bets on that event and refunds the stake. However, if the minimum number of overs are completed and a result is declared via the Duckworth-Lewis method, bets are settled based on that result. Read the terms and conditions for the exact rules.
In live in-play betting, odds change in real time while the match is in progress. At 299 bat, new odds are updated after every ball. You can place a bet on a batsman's runs, the next wicket, or the match result at any time. Odds change quickly, so make your decision fast.
Yes, multi bets or accumulators are available at 299 bat. Adding selections from multiple matches multiplies the odds together, increasing the total return — for example, a ৳100 stake with decimal odds of 1.50 × 1.60 × 1.70 = 4.08 gives a return of ৳408. However, if any one selection loses, the entire bet is lost.
299 bat settles bets as soon as the official result of the match is announced. Winnings are usually added to your wallet shortly after the match ends. If a bet remains pending for a long time, contact live chat.
In a handicap market, one team is given a virtual run advantage or disadvantage — for example, if Team A has a -15 run handicap, the result is calculated with that adjustment even if they win outright. In the over/under market, you predict whether the total runs or wickets will be above or below a set number — no fixed stake or return is predetermined; the outcome is all that matters.
Bonuses and Offers
When you open a new account and make your first deposit, 299 bat automatically adds a 200% welcome bonus of up to ৳5,000 to your account. Example: deposit ৳1,000 and you receive ৳2,000 as a bonus, giving a total balance of ৳3,000. No separate code or form is required.
The wagering requirement on the 299 bat welcome bonus is 20 times the bonus amount. That means if you deposit ৳1,000 and receive a ৳2,000 bonus, you must wager ৳2,000 × 20 = ৳40,000. The stake of each bet counts toward this requirement. Winnings earned from the bonus cannot be withdrawn before the requirement is met.
Most slot games and live casino games count fully toward the wagering requirement. Some games may contribute at a partial rate. For a specific game-by-game contribution list, check the 299 bat bonus terms page or live chat. Sports bets can also generally be used to meet the wagering requirement.
Yes, if you do not want to use the bonus, you can contact 299 bat support and request a cancellation. However, cancelling the bonus will also remove any balance earned from it — only your original deposit amount will remain. Any bets already placed cannot be reversed.
299 bat bonuses have an expiry period — if the wagering requirement is not met within the specified time, the bonus expires. The exact expiry period is stated in the bonus terms and is also visible on the account page once the bonus is active. Try to meet the requirement before the deadline.
The 299 bat VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (0.5%), Gold (0.8%), and Platinum (1.0%). Cashback is calculated on net losses for the week. Example: a Gold member with ৳20,000 in net losses receives ৳160 in cashback. Learn more about the 299 bat VIP program.
Member Account
To open an account at 299 bat, enter your mobile number, username, and password in the registration form. After OTP verification, your account will be activated. Please note — each person may only open one account, and this service is for users aged 21 and above only.
First make sure you are entering the correct username and password. If you have forgotten your password, use the "Forgot password?" option on the 299 bat Login page to reset it with an OTP. You can also try clearing your browser's cache and cookies. If the problem continues, let us know via live chat.
Yes, your 299 bat account can be accessed from any device — a new smartphone, tablet, or computer. Just enter your username and password. Logging in from a new device for the first time may require OTP verification — a code will be sent to your registered mobile number.
No, under 299 bat's rules each person may only hold one account. If multiple accounts are detected, all accounts may be suspended and balances may be forfeited. If you have any issue with your existing account, contact support directly.
Log in and go to account settings to update details such as your email, mobile number, or name. Some changes may require identity verification. Changing your password requires knowing your current password. For major changes, contact support for assistance.
299 bat is only for people aged 21 and above. Age and identity verification (KYC) confirms that a member is of the correct age and that the bank or mobile banking account is registered in their own name. This is part of account security and responsible gaming. Learn about responsible gaming.
Couldn't find the answer to your question?
This page answers the most frequently asked questions. If you still have a specific question, the 299 bat support team is available seven days a week, twenty-four hours a day to assist you in both Bengali and English.
Live Chat
Click the chat button at the bottom right of any page on the site. An agent usually connects within a few seconds. Write in Bengali and you will receive a reply in Bengali.
Email Support
For detailed issues or to share documents, email us at: [email protected] — a reply usually comes within a few hours.